FAQ →Our Products

GENERAL QUESTIONS

Q: What types of oral care products do you offer?
A: We offer a variety of oral care essentials, including electric toothbrushes, Bamboo Toothbrushes for Sustainability, water flossers, whitening kits like Findsmile Clean Smile Edit, Whitening Fix and more—designed for gentle yet effective Oral care.

Q: Are your oral care products suitable for sensitive teeth?
A: Yes! Many of our products, including our Whitening Fix collection, are specially formulated for sensitivity while still delivering active and quick results.

Q: Can I use your whitening products daily?
A: Yes, but we recommend following the usage instructions for each product to maintain oral health and avoid overuse.

Q: What’s the difference between Findsmile Electric and Bamboo Toothbrushes?
A: Our Electric Toothbrushes are designed for powerful, deep-cleaning with multiple brushing modes and long battery life. The Bamboo Toothbrushes are a sustainable, manual alternative made from eco-friendly materials—perfect for zero-waste routines.

FINDSMILE ELECTRIC TOOTHBRUSH 

Q: How many brushing modes does the electric toothbrush have?
A: Most Findsmile electric toothbrushes feature 3 to 5 brushing modes, including Clean, White, Sensitive, Gum Care, and Polish—allowing a customized brushing experience.

Q: How long does the battery last?
A: A full charge typically lasts between 20 to 30 days, depending on usage. It’s ideal for home use and travel.

Q: Is the toothbrush waterproof?
A: Yes! All Findsmile electric toothbrushes are IPX7 waterproof, meaning they’re safe for use in the shower or rinsing under water.

Q: How do I charge it?
A: We offer both USB and wireless magnetic charging options. The charging base or cable is included in your box.

Q: How often should I change the brush head?
A: For best results, replace your brush head every 3 months or sooner if bristles are frayed. Replacement heads are available through our store.

Q: Is it suitable for sensitive gums?
A: Yes! Use the Sensitive or Gum Care mode with our soft-bristle heads for a gentle yet effective clean.

Q: Can kids use it?
A: While our main electric toothbrush line is for adults, we also offer Kid-Friendly versions with softer modes and smaller brush heads.

Q: What's included in the box?
A: Each electric toothbrush kit includes:

• 1 Electric Toothbrush handle

• 2–3 brush heads

• 1 Charging cable or base

• 1 Travel case (select models)

• Instruction manual

FINDSMILE BAMBOO TOOTHBRUSH FAQ

Q: What is the toothbrush handle made of?
A: Our bamboo toothbrushes are made from 100% sustainably sourced bamboo, naturally antibacterial and biodegradable.

Q: Are the bristles eco-friendly too?
A: Yes. Our bristles are made from nylon-4 or castor oil-based bristles, depending on the model—both options are BPA-free and soft on gums.

Q: How do I dispose of the bamboo toothbrush?
A: Simply remove the bristles with pliers or break off the head. The bamboo handle can be composted or repurposed in your garden or DIY crafts.

Q: How often should I change my bamboo toothbrush?
A: Like any manual toothbrush, we recommend replacing it every 2–3 months, or when bristles appear worn.

Q: Are the bamboo toothbrushes treated or coated?
A: Yes. We apply a light, non-toxic coating to prevent mold and enhance water resistance, while keeping the brush 100% safe.

Q: Can children use the bamboo toothbrushes?
A: Absolutely. We have smaller, kid-friendly bamboo toothbrushes in fun colors and soft bristles.

SUSTAINABILITY AND ETHICS

Q: Are Findsmile toothbrushes cruelty-free?
A: Yes! All our products are 100% cruelty-free and not tested on animals.

Q: Is your bamboo ethically sourced?
A: Yes. We source bamboo from sustainable, pesticide-free farms and work with ethical suppliers who meet environmental standards.

Q: Do you use plastic in packaging?
A: We use minimal to no plastic in our bamboo toothbrush packaging. All materials are recyclable or biodegradable.